
Frequently Asked Questions
The best way to reach me is by email (preferred) or by leaving a message at (424) 259-1370 to find out whether I’m currently accepting new clients.
If I’m able to take new clients, we’ll arrange a brief phone consultation or exchange a few emails to determine whether I’m the right fit for your needs and to discuss scheduling and payment.
Once we decide to move forward, I’ll send you a secure Client Portal link with the initial paperwork to complete before our first session—so there’s no need to arrive early or fill out forms in the office.
Yes! I provide secure online therapy for California residents. Many clients appreciate the flexibility of virtual sessions, and you’re welcome to switch between in-person and online appointments as needed. The platform is easy to use and fully confidential.
Our first session typically lasts up to 60 minutes so we have time to get to know each other and understand what brings you to therapy. We’ll talk about your current concerns, relevant background, and what you hope to achieve. Together, we’ll begin shaping goals for our work and discuss what therapy might look like moving forward.
How often?
I recommend coming to therapy once per week during the initial phase of treatment to facilitate progress. After sufficient progress has been made and you are able to put into practice the tools we discussed in session, we may reduce our meetings to once every two weeks.
​
For how long?
Many clients experience improvement in their symptoms with 10-20 sessions; however, some choose to remain in longer-term therapy to continue their personal growth, maintain progress, or address more complex problems.
Yes. I am ethically and legally bound to keep what you share in therapy private and confidential. Information you share stays between us unless one of the following exceptions applies:
You provide written permission (by signing a release of information) for me to share specific details with another party.
You use insurance benefits for services. In that case, I’m required to share limited information—such as your diagnosis, session dates, CPT codes, and occasionally a treatment plan—to establish medical necessity.
You express intent to harm yourself.
You disclose that a child, elder, or dependent adult is being abused or neglected.
You express intent to harm someone else.
These exceptions are required by law and are in place to ensure your safety and the safety of others. Outside of these situations, everything you share remains confidential.
My standard rate is $285 for the initial session and $250 for follow-up sessions. I offer a limited number of reduced-fee appointments for clients with financial need. Please feel free to contact me if you’d like to discuss your situation further.
I accept cash, checks, Zelle, Health Savings/Flexible Spending Account cards, and all major credit cards.
I am considered in-network with most Aetna plans and will submit claims directly on your behalf. You’ll be responsible only for your co-payment and any deductible that remains for the year.
For all other insurance plans, I am considered out-of-network. You would pay for sessions in full at the time of service, and I’ll provide a superbill at the end of each month. This document includes everything your insurance company needs to process an out-of-network claim. You can then submit it to your insurance provider for potential reimbursement.
Each insurance company has its own process for out-of-network reimbursement, so it’s important to check your specific benefits before starting therapy. You can also use this calculator to estimate your out-of-pocket costs.
Call your insurance company's Benefits Department (usually, this phone number is on the back of your insurance card) and ask the questions below. Insurance can be confusing to navigate, so be sure to ask for clarification on anything you need help understanding. It's a good idea to take notes during this phone call to refer to them later if you have questions or need a refresher. You can also try estimated your out-of-pocket cost online at https://calculator.meetnirvana.com/ using CPT code 90834.
Here are some good questions to ask:
Does my policy cover out-of-network Licensed Psychologists? (My license number is PSY19461).
My therapist will provide the following information on a superbill: date(s) of sessions, diagnosis, and CPT code. Is this acceptable, or will you require additional information?
How many sessions are covered per year?
What is my lifetime maximum for mental health benefits?
What is my deductible for out-of-network services? Has it been met?
What is the Allowed Amount for therapy fees? (This is the maximum amount your insurance company will pay toward each therapy session.)
What percentage of the Allowed Amount will be reimbursed?
What is the process for filing a claim?
Do you require my claim to be submitted within a certain number of days from the date of service to be considered for reimbursement? If so, what is that time period?
What is the payment schedule? (This is how long it will take them to process your paperwork and reimburse you.)
What is the phone number for the Claims Department so that I can follow up on the status of my claim?
Please provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Because your session time is reserved specifically for you, the full session fee will be charged for missed appointments or late cancellations (less than 24 hours’ notice).
Insurance companies do not reimburse for missed or late-canceled sessions, so clients are responsible for these fees directly.